Shipping policy

Free Worldwide Shipping

We are pleased to offer free worldwide shipping on all orders, with no minimum purchase required.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times:

  • UK: 2–5 business days

  • Europe: 3–7 business days

  • USA & Canada: 5–10 business days

  • Rest of World: 7–14 business days

Please note that delivery times are estimates and may vary depending on customs processing and local postal services.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (where available).

Please allow 24–48 hours for tracking information to update.

Incorrect Address Information

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 7 days of the estimated delivery date so we can assist you.